JOEL OLADELE,Abuja
In a major milestone, Ethiopian Airlines, Africa’s largest airline group, has been crowned the winner of the prestigious ‘Best Entertainment in Africa’ and ‘Best Wi-Fi in Africa’ awards at the 2024 APEX Passenger Choice Awards.
In a press release by the organization on Thursday, the airline’s commitment to elevating passenger experience has paid off, as millions of global passengers voted for its outstanding services.
Ethiopian Airlines has collaborated with multiple service providers to cater to diverse passenger tastes and demographics, offering a range of entertainment options and reliable onboard Wi-Fi connectivity.
The airline’s state-of-the-art broadband satellite technology (Ka-band) allows passengers to enjoy seamless connectivity for sending emails, shopping online, or chatting on social media while flying. This cutting-edge technology has set a new standard in the industry.
“We are thrilled to receive this recognition from our valued passengers,” said Mesfin Tasew, Group Chief Executive Officer of Ethiopian Airlines. “Elevating passenger experience is our top priority, and we will continue to innovate and enhance our services to set new standards in the industry.”
The statement further said Ethiopian Airlines has consistently demonstrated excellence in both passenger and cargo services across its global network, adding that the airline has received numerous prestigious industry awards, including the Business Traveler Awards and SKYTRAX awards for six consecutive years.
The Airline Passenger Experience Association (APEX) awards recognize airlines from around the world for exceptional passenger experiences in Cabin Service, Entertainment, Food & Beverage, Seat Comfort, and Wi-Fi. Ethiopian Airlines will continue to focus on service excellence, leveraging emerging technologies and infrastructure to elevate its onboard experience.
“We are committed to providing our passengers with an unparalleled travel experience,” added Mr. Tasew. “We will continue to strive for excellence and make every flight a memorable one for our customers.”
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